Wednesday, January 3, 2018

Christmas Break and Primo Upgrade

I was hoping to take most of the break off, but I knew we had the November Release being installed on Primo.

It had some issues again, and I spent most of Christmas Eve going back and forth with ExLibris Support staff. This was the final explanation why our search results were so wacky:

Hi,

To clarify the delay in the full resolution of the issue was an error in the WOU_TEST view, where there was a tab with no scope defined (probably deleted).

Resolving the tab/scope issue of WOU_TEST view allowed the Deploy to finish, and resolve the issue. The Primo on-call analyst found this, but it took some time.

Apologies for the delays.

So I'm thinking no way can some mistake be accidentally made at Western Oregon University, actually break our system alliance wide?

Alon was nice enough to write back:

Case Title: No Summit or Local Results...

Last comment:
Hi Bill,

WOU_TEST, from the logs:
2017-12-24 17:20:32.917 - Preparing ui components information for view :WOU_Test; 63 out of 151
2017-12-24 17:20:32.932 - Cannot deploy Views to Front-End: java.lang.NullPointerException

So wow, that made for a fun Christmas.

Speaking of Primo over break also had to flip it to start using the logo upload option instead of embedding the element into the page with javascript. For some reason in Safari our logo was getting stretched across the screen.

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